Above all else, MHS Lift is a service company. We are available 24 hours a day, 365 days a year to keep your equipment – and your business – up and running. Our knowledgeable customer service representatives will take your call, and over 70 service technicians are in the field to perform preventive maintenance and emergency repair service on any make or model of equipment. Our $2 million parts inventory virtually assures that we have your part in stock. If for ANY reason we cannot get your repair done quickly, we will provide a rental or loaner so that you are up and running.
We do more than talk about good service. We measure and manage our business to our service goals. Our response times average less than two hours. Once you place a service call, we do not want you to ever have to call us back to follow up on that service call. We’ll keep you posted every step of the way. We are very proactive and our technicians are extremely customer oriented. We do not go home at 4:30; we go home when the job is done.
Our Customer Service Representatives (CSRs) are also available to support your needs with:
- Driver/equipment training
- Preventive analysis and strategies
- Customized productivity programs
- Recommendations on reducing costs and downtime
We would like to address ways of helping you and your company to compete in the marketplace by keeping your material handling equipment running efficiently.
Contact us at 1-877-647-9320 to discuss your service needs.