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- For close to 30 years, we have been able to differentiate ourselves
from competition by addressing each customer’s specific needs and requirements.
Our customer service representatives are eager to discuss your needs
and concerns. We would like to address ways of helping you and your
company compete in the marketplace by keeping your material handling
equipment running more often and less costly. Contact us to discuss
your needs today.
- Our inventory consists of over a million dollars
worth of replacement parts.
- Logistics management in all industries is moving
more towards "just in time" deliveries because of the necessity
to maximize available resources, drive down distribution costs,
and decrease order fill time. Each piece of material handling equipment
is an important link of the distribution supply chain. When a truck
goes down, the speed in which it gets repaired is crucial. We understand
that the last thing you want to hear is that the part is "out of
stock", or even worse, the part is "back ordered". At M.H.S. we
stock parts for trucks of all makes and models. Our inventory consists
of over half million dollars worth of replacement parts. We offer
express door to door delivery. Usage analysis reports are provided
to help our customers manage their inventories better as well. Parts
consignment is another tool to keep necessary parts on hand. Most
importantly, our team members have the sense of urgency necessary
and the desire to get replacement parts for our customers when they
need them.
- Parts for trucks of all makes and models.
- Express door to door delivery.
- Usage analysis reports to help you manage your
inventory.
- Parts available on consignment.
- Price
- In today’s market place, price is a serious issue
that needs to be an important factor when purchasing replacement
parts. Because of our vast size, purchasing power and outstanding
availability performance, we receive special discounting from all
of our major suppliers that we pass on to our customers. We have
invested in computer technology to cross-reference parts that may
seem to be proprietary to find alternative vendors that offer the
parts at more competitive prices.
- We also have a complete CD-ROM package that cross-references
bearings and filters for just about any piece of machinery in your
operation. We are an authorized Crown and Nissan lift truck dealer
which gives us the advantage over any other supplier to provide
the best pricing of all parts for those trucks. We are also an authorized
Duralift dealer. Duralift is an after market parts supplier that
offers parts for all makes and models of trucks at drastically reduced
prices.
- Our purchasing power allows us to pass special
discounting on to you.
- Our computer systems can cross-reference parts
to find you the most competitive prices.
- As an authorized Crown and Nissan lift truck
dealer, we can give you the best pricing on all parts for those
trucks.
- As an Authorized Duralift dealer, we offer
parts for all makes and models of trucks at drastically reduced
prices.
- Quality
- We only represent suppliers with the highest reputations
and our warranties are the best in the industry.
- Few things are more frustrating than repairing
a truck only for it to fail or not last because of defective or
inferior quality parts. We only represent suppliers with the highest
reputations and our warranties are the best in the industry. Quality
audits are constantly being performed. We use the same parts on
our own rental fleet that we sell to our customers. All Crown and
Nissan parts are genuine OEM quality. When product updates and improvements
are made, we only sell the most up-to-date products.
- Quality audited inventory.
- Genuine Crown and Nissan OEM parts.
- Only sell the most up-to-date parts.
- Service
- We understand that people do business with people, not machines.
Our business environment is changing so rapidly and technology is
quickly taking the place of relationship type selling. Although
we do have and use the capability of on-line ordering and communicating,
faxing, etc., we also understand and appreciate that people do business
with other people, not machines. When our customers call our parts
department, a knowledgeable, helpful and customer service oriented
person will answer the phone. We don’t use a voice mail system that
screens calls. All of our team members will take the time to explain,
research and make suggestions to get the proper parts that you need
to complete a job.
- People oriented customer service.
- Knowledgable staff.
- No voice mail screening.
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