MHS Lift, Inc. - Home of Your Material Handling Needs

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Highlights Exide Ironclad *Free Catalog* *Free Analysis* Inventory Buy Online Specials MHS News About MHS Training Departments Sales Service Parts Rental Used Allied Support Contact us Credit App. Employment	Our service department is dedicated to exceeding our customers expectations. Our technicians are experienced to work on all makes and models of equipment. We have four service dispatchers to provide the attention that our customers need. Our average response time for emergency repairs is two and half-hours. All of our road technicians are equipped to respond to customers more quickly. Each van has a microfiche machine to provide on the spot quotations and ordering. Service is available twenty-fours hours a day, three hundred and sixty-five days a year. Customer Service Representatives (CSR) to support your needs. Driver training. Preventative analysis and strategies. Customized productivity programs. Recommendations on reducing costs and downtime. In addition to our technicians and internal support staff, our five Customer Service Representatives (CSR) are assigned to routinely support our customers needs and concerns. CSR’s are assigned to assist managers in developing their maintenance programs and addressing all concerns. They are also responsible for helping operators to understand their equipment and how it operates. Our customer service representatives are eager to discuss your needs and concerns. We would like to address ways of helping you and your company compete in the marketplace by keeping your material handling equipment running more often and less costly. Contact us to discuss your needs today! Planned Maintenance The Planned Maintenance Program (PM) is designed to: Reduce downtime Prolong Life Ensure safety Decrease major repairs The PM program includes: Maintenance & safety inspections Lubrication of the truck Flat rate pricing per model No travel fees In our experience, we have found that customers that participate in our PM program drastically reduce downtime, accidents, and expenses. Currently we have over two thousand units on this program. In our experience, we have found that customers that participate in our PM program drastically reduce downtime, accidents, and expenses. Currently we have over two thousand units on this program. Guaranteed Maintenance Program An alternative to our PM program is the guaranteed maintenance program (GM). The GM program is an opportunity to include under one monthly payment: All Planned Maintenance (PM’s) Routine repairs Major repairs Parts Travel charges Loaner equipment, if necessary GM program benefits are: Transfers the burden of keeping costs down from the customer to MHS. Eliminates Time consuming record keeping Consolidates invoices. For budgeting purposes, provides an even budget amount for a fixed period of time. For customers that absolutely need to have their equipment running at all times; this program offers loaner equipment if trucks are going to be out of operation for more than twenty-four hours. Fleet Management Reports Regardless of the maintenance plan that you choose, as long as MHS provides the service for your company, we offer our fleet management reports at no additional charge. Based on invoice history we have computer programs that calculate: total maintenance costs, cost per hour and utilization rates (per unit, model, location, fleet, age, etc.). This information helps our customers manage the true economic life of equipment and how to best utilize available resources. Maintenance cost per hour analysis Detailed repair analysis Utilization analysis Truck replacement analysis Tire & wheel usage analysis Custom fleet analysis Shop Facilities Our newly built shop is equipped with the tools to perform major overhauls and reconditioning. Many of our customers have found it more cost effective to recondition their own equipment as opposed to purchasing a new or used truck. We also offer programs to steam clean and evaluate equipment. Due to environmental regulations, steam cleaning is strictly prohibited at sights without a one hundred percent recyclable system. Our shop has the facility to steam clean. The benefits of steam cleaning are to remove dirt and lint from components that causes excessive heat and from items such as cylinders so that the sources of leaks can be properly identified. Equipped for major overhauls and reconditioning. Steam cleaning facilities. Knowledgeable technicians.
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